How chatbots use NLP, NLU, and NLG to create engaging conversations

How To Create an Intelligent Chatbot in Python Using the spaCy NLP Library

This class will encapsulate the functionality needed to handle user input and generate responses based on the defined patterns. Artificial intelligence (AI)—particularly AI in customer service—has come a long way in a short amount of time. The chatbots of the past have evolved into highly intelligent AI agents capable of providing personalized responses to complex customer issues. According to our Zendesk Customer Experience Trends Report 2024, 70 percent...